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PRC Webinar January 20, 2016

How Physicians Benefit from Private Healthcare Advocates

Join us on January 20th at 12:15pm to participate in our online webinar hosted by Scripps Mercy Physician Partners.


January 20, 2016
12:15PM — 12:45PM

Online Webinar


Physician Partners
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How does your practice benefit from working with a healthcare advocate?

  • Increase in patient compliance
  • Decrease in patient complaints
  • Free up staff from non-clinical work

About the Presenters:

Alicia Mascarenas, CEO & Co-Founder of Viveesa
Alicia’s advocacy is dedicated in loving memory to her mother, Esperanza A. Mascarenas, who was diagnosed with Sjogren’s Syndrome in 1985. She still remembers the staggering fear and frustration they faced, dealing with a disease they knew nothing about. For 16 years she helped her mother through hospital visits, devastating symptoms and an agonizing lack of support within the healthcare system. Alicia’s mission is to guide patients seamlessly through the system with courage and compassion. Clients describe her as fearless and devoted. Whatever they might be facing, she’s been there and she knows what to do. As your personal advocate, she has decades of professional experience and insight that she can’t wait to share with you.

Samantha Ready, President & Co-Founder of Viveesa
Samantha is a passionate patient advocate with a precise understanding of the healthcare industry. With over 10 years of experience, she has the character and conviction to stand up for patients’ rights, especially when they are marginalized by insurance companies and vulnerable to medical bills. She knows how difficult it can be to manage a complicated diagnosis, treatment or chronic condition, which is why she devotes herself to the needs of one client at a time. She looks forward to speaking with you about your health care needs and how her expertise can guide you through your unique situation.

Viveesa Patient Advocate